Frequently Asked Questions

Everything you need to know about BF Genetics style and service.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific collection dimensions.

Are your materials sustainably sourced?

At BF Genetics, we prioritize high-quality, durable fabrics and work exclusively with manufacturers who adhere to ethical labor and environmental standards.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel an order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.